Refund & Cancellation Policy

At MIND’s Lab Publishing, we are committed to providing a smooth and hassle-free experience for our customers. Please review our refund and cancellation policy carefully before placing an order.

1. Order Cancellation

  • You may cancel your order before it has been shipped. Once dispatched, cancellations are no longer possible.
  • To request a cancellation, please contact our support team at support@13.203.106.251 with your order details.

2. Return Policy

We accept returns under the following conditions:

  • Returns must be initiated within 7 days of delivery.
  • The item must be in its original condition and packaging, without any signs of damage or use.
  • We cannot accept returns for damaged or used items.
  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item received).

3. Refund Policy

  • Refunds are processed only after the returned product has been inspected and approved.
  • Shipping charges and applicable taxes are non-refundable.
  • Once approved, refunds will be credited to the original payment method within 7–10 business days.

4. Non-Refundable Charges

  • Items damaged due to customer handling will not be eligible for a refund.
  • Any transaction fees incurred during payment processing and applicable taxes are non-refundable.

For any further assistance, please feel free to contact us at support@mindslabpub.com

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